first time i went i wasn't impressed at all but the second time i enjoyed it and now we go all the time! The italian dressing is great! i have to admit i have tried certain dishes and didn't like them but i recommend the raviloi, PERSONAL pizza, meatball sub, and fett. alfredo. Yummy! as for judging on service come on what resturant doesn't ever have one bad experience , for those who only base it on that down below! but like i said if you are into chain italian you might not like it, but if you are open to both like me you will!
Pros: the food! italian dressing!!