Really like the atmosphere here & David was super accommodating when I told him Jack had a problem with being crated. Really nice guy. The grooming was great all except for the specifics I wanted done on his face and head. Looked like they didn't touch that part! My first time here, and I left a substantial tip, because the price was very reasonable. Is that because they do not finish up? This is my only complaint as they are so close to where I live and I didn't have to make an appt. far ahead of time. Just do what I ask...that's all!