They are not equipped to handle a small job from an individual home owner. I needed ten cabinets. I received 4 different quotes for the same job. Each time the price changed, there was an excuse -- 1) computer problem, 2) oops- we accidentally gave you a frequent customer discount and we didn't mean to, 3) We thought you were somebody else... I understand these problems can happen to any business, but what frustrated me was how they handled it -- brash, abrupt and rude.