Our neighborhood has used Pioneer Real Estate Services in Austin, Texas, for our property management for the past year. We are a relatively new HOA with some very specific developer-created problems that caused some distinct divisions within the neighborhood. Pioneer was asked to submit a bid for management services, but they gave us much more than a bid. They gave us great advice about how to deal with some of the problem issues we were facing. As a board member I can attest to the fact that they have been extremely responsive when we have had questions. They are prompt in returning phone calls and emails, the staff is knowledgeable and courteous. They are timely in sending out notices and following through with all of our requests regarding enforcement issues. They have been diligent in searching for the best prices for HOA insurance and other services. Their years of experience are evident in the services we receive, and their prices are reasonable when compared to the other bids we received. I would very highly recommend Pioneer Real Estate Services for your property management needs.
Seasoned and Experienced Board Member of Several HOAs during the past 30 years