We called in a to-go order, a taco plate, a 1/2 dozen tamales, an order of nachos, and a chile relleno plate. The order was repeated back to us on the phone, with a total included. The person who went to pick up the food was stuck waiting at the bar for the order for 20 minutes, and when he got back with the food, the entire chile relleno order was missing, but the guacamole salad that came with the relleno order was not missing. We called back and told them they'd forgotten a plate, and they tried to tell us that we didn't order it. We told them that the salad that came with the plate was with the rest of the food, and we ended up having to send someone back to argue with them in person. They didn't give us a receipt so we had no way of proving to them that they took the order.
Pros: tasty food
Cons: you may not get a complete order or friendly service