I've had a loan for several years with this company and have almost never had any incidents. They are friendly and USUALLY work with you when you have problems making your payments on time. I recently had an incident with Edward were he became rude, verbally abusive and threatening on the phone and therefore I am no longer a huge fan of the business. Overall they are a decent place, but they definitely need to hire better people.
Pros: Rudy (the boss) and flexibility