The people working here do a good job they are very smart and know what they are doing. I go there a lot since I am a Guatemalan citizen and need documents signed and sent to my businesses in Guatemala and here. The Consul is horrible and they should get a new one but the assistants are all very patient specially since some of the people that go are very ignorant. I think they should have a security guard there to keep some of those people in line because they bring about 3 kids with them and it gets to be a mess there when crowded.
Pros: Friendly people
Cons: Offices are very dirty and they need cleaning, people bring their kids, Consul is never there