So I hardly ever get a mani/pedi so I decided to try this one, on the recommendation of someone I knew. First problem was they told me to put my feet in the foot spa without even trying the temp--it nearly scalded me, it was almost boiling hot! Then, the pedicurist nicked me on my cuticle. Then, the manicurist decided that in the middle of my manicure, another newly arrived customer (probably a regular) was more important so she stopped and served her. She did not mention that this patron had any appointment, but even if she did, you would think they would have someone else waiting for her. The ladies barely talked to me or any of the other patrons, just to each other or on their cell phones. Very unprofessional. But here's the kicker--I actually witnessed them put used instruments back into those little blue ""sterilie"" bags as if to show the next patron that this was a brand new sanitized instrument. GROSS! I will never go back. You really do get what you pay for. I recommend to go somewhere a little more expensive that has better service and safety/health standards. Oh and one more thing, they never asked me if I wanted the ""Deluxe"" mani/pedi, but they did it anyway and charged me for it. I had no choice in the matter.
Pros: some nice workers
Cons: caused pain, unsanitary, poor customer service