I recently was sold an extra eye service that I clearly stated I did not want if my insurance did not cover it. The doctor and their onsite benefits manager do NOT talk and the doctor promises coverage that you later end up paying for out of your pocket. Since the services are custom, you can not cancel it nor are they willing to split the mix up. Even more frustrating is that they acknowledge that it happened before, yet they continue to allow it to happen and dont care about protecting their customers. Go to this place if you like people who don't care about their patiences or you like to throw away your money.