Beware of Marcello's Alterations! I purchased a gorgeous $2000 jacket from an upscale store in the Galleria. It was taken to Marcello's Alterations for some minor adjustments in the arm length and for a few inches to be taken in along the back. They did an absolutely horrible job on the jacket. When I tried it on for the first time after being altered, my arm went inside the silk lining of one of the sleeves, meaning that they either forgot to sew the silk lining closed, or they sewed the inner lining closed in a way that would easily come apart. I begged the store not to take it back to Marcello's Alterations again. After speaking with the head of Marcellos about this problem, he dismissed it as though it was no big deal simply by saying that people make mistakes. I replied by saying, ""Sure, but this was careless work that you did to a $2000 jacket."" Be careful with this place, because I guarantee that they WILL ruin your nice clothes. After speaking with some people I know in retail, I later came to find out that Marcellos has recently gained a reputation for doing careless, rushed work, resulting in mistakes similar to those found in my $2000 jacket. Marcellos has people doing the alterations who have little to no experience, and you can see it in their work. After looking at how bad of a job they did on my jacket, and speaking with their horrible employees, I can assure you of this--> I dislike Marcello's Alterations so much, that I wouldn't get anything altered there even if they were the only alterations company on the planet. I would rather wear oversized clothes than watch them ruin another beautiful designer piece. These aren't just jackets, they are works of art, and Marcello's Alterations will slaughter them!
Cons: Inexperienced, Bad Attitudes, Careless Work, Bad Reputation!