I got married in 2009, have celebrated two anniversaries, and had a baby. What I haven't done is received the video from my wedding. I wish I read all the horrible reviews I've come across or seen all the complaints never responded to on the BBB before hiring this Dave Turner as our videographer. It is true, he takes your money, shows up to the wedding, and then never delivers the video. I'm not sure why he even wastes his time and shows up to the wedding. Forget trying to call the number on the website. I think it's his cell phone and he doesn't answer or return your calls.