I have stayed several times at this hotel and am impressed with the responsiveness and professionalism of the staff. When I have an issue or a request, they are very prompt to resolve it to my satisfaction. The Fitness Center is great and the concierge level complimentary breakfast is a great convenience. The newly remodeled rooms are great with improved bedding, finishes and lighting, although the old rooms aren't horrible. The location and age of the pool is the only drawback as is the musty smell in the elevators. Overall, I would highly recommend this hotel, based on the service/personnel alone.
PROS: Staff, Fitness Center, Remodeled Rooms, Concierge Level Rooms & Services
CONS: Elevator Smell, Convenience of Pool