Very upset that I've lost many of my colorists over the years, but I was referred to Jay, who when I tried to make an appt. with him, was out due to stealing products... Wth?! So us clients are expected to pay top dollar for cuts, color, products, but stylists steal? And I know that it's all about fashion, but some of the girls dress quite trashy. Sasha cut my daughters hair & I thought about putting her tip in her cleavage. The manager doesn't seem to understand anything & if you complain enough, she'll give you your services for free. Absolutely ridiculous. Beyond frustrated with the loud music, the LOUD stylists who think they're at the club... And to the owners: you do need to remodel, but please stop blaming the stylists for driving away the business. You have the $$$ to make the bathrooms bigger, get rid of the neon. Maybe if you didn't run a sweatshop, my colorist would stay, stylists wouldn't steal & you would get return business! Gosh... I'm sorry to rant, but I will not be returning to this location. I'm frustrated of being herded in & out at a rapid pace.