After causing construction delays in my home (new build) for two months due to the wrong grade of wood being put in, and then the remedy (replacing a large quantity of the boards), the quality was horrible and they kept coming back and actually making the floors WORSE. Finally, after threatening to take legal action, the floors were made to look 'better' but still were not what had been promised to us. When I tried to have a civil conversation about how a certain area had been overlooked several times, the sales rep, Jordan Goodwyn, told me to ""F"" Off and stormed out, slamming the door behind him. I have never seen such unprofessional, rude, behavior. Add that to the poor quality and the cost of delays, and you have a horrendous experience. I have seriously never seen anything like it. Therefore, I was not surprised when I discovered that Jordan is the son of the owner of this company. The father is apparently no better than the son since my builder tried to escalate this matter above the sales rep's head and never got a response from the company. DO NOT DO BUSINESS WITH BUILDER'S CARPET !!
Cons: RUDE, UNPROFESSIONAL, ABUSIVE COMPANY AND PEOPLE, POOR QUALITY