Great to work with! outstanding! The sales representative, Annette Polk, went out of her way to be helpful. After getting multiple quotes from many vendors, gave the best price, by a significant margin and then added weather seal. Robert the installer, was punctual, helpful, friendly, explained all that he did, did the job well in good time. Reminded of their lifetime warranty. Could not be happier, would use them again without a doubt! Anyone else would do well to use them also! Great job Plano Overhead Garage Door, way to go! A model of customer service! Not given to gushing reviews, but these folks really deserve it!