Do not use this company! I bought a living social voucher for $40 for 3 rooms and a hallway, when Kermitt came out, he told me it would be an additional charge of $40, $50, or $60 per room (depending on how clean I wanted my carpet). No where is this printed in the fine print section of the vouchers or on the website. The add'l charges listed on the website are for moving furniture or carpet protector. He was in and out in about 20 minutes, and my carpets (which were not all that dirty to begin with) looked exactly the same. Even if I wanted to pay the ridiculous price of $40, $50, or $60 price per room on top of the $40 I already paid, he said that he didn't even have the necessary solution or tools on the truck to do it. When he left, I found his foot protectors left on my front step and could tell that he did not ""clean"" behind doors or around the furniture...he only did the open space in the middle of the rooms...I could tell this by feeling that the carpet was damp in the middle but dry around furniture and behind doors. After calling repeatedly and emailing, I finally got a call back. There was no real apology or attempt to make it right with a REAL cleaning or a refund. I was basically told, ""What did I expect for $40? It's just hot water."" Well, I expect that I will never use them again, will not refer anyone to them, will give more honest reviews on other websites, will complain to Groupon and Living Social, and will dispute the charge.