I took in a picture with a hair style that I wanted, which was just below chin length and I walked out with a mini mullet. I was literally crying as I walked out of there. I had to pay $50 for someone else to cut my hair 2 hours later into a style that I still don't like, but at least it's not a mullet. She thinned the sides of my hair so much that my only option from there was almost a pixie cut. This is the WORST hair cut I've ever had. I don't understand how she could even act like it was anything like the picture I brought. Do NOT go there if you want to have your hair look the way you want it.