I don't know what these bad review people are talking about -- the TIBA folks are incredible. I've been going there for years (when I can afford to splurge) and wouldn't think of going anywhere else -- and -- give gift certificates there as gifts of luxury to friends. It's fabulous. I've yet to get a pedicure that compares anywhere and believe me, I've tried to find one as good. They work and work and work on your feet -- it's like they are obsessed w/getting them baby soft ( and they succeed, too, by golly ) - it's amazing and worth every penny ( and they don't cost much more than anywhere else). And they bring you a glass of wine or cup of coffee!!! My Lord! Who could complain about that? Here's my most recent experience: I went in to buy a gift certificate for friends and myself...and...wanted to book the appt. for a Sunday, it's a special occassion..and...the owner overheard my request and the ""booker"" saying, no, no one does pedicures/manis on Sundays, and she came over and heard me talking about my special occasion and said, oh, that's okay, it's two months away, we'll get someone to come in and do them for you and your friends. How GREAT is that? And what about that level of customer service, huh? And let me tell you...I'm not a frequent customer. I can't afford to be A) and B) I live too far away to be. THAT'S what TIBA is like. I realize these girls got bad waxes and I""m sorry for them....really...but...they should give TIBA another try. It's awesome.
Pros: pedicures, customer service