First, my review is long, so be sure to click on the headline if you'd like to read my review in its entirety!
Trust me...all the negative reviews of this business ARE true and I'm quite certain that the owner IS the one writing any positive reviews! The owner is a dishonest man who will hold your money, not deliver the goods you order (maybe even try to bait-and-switch it for something else), and make you fight, fight, fight to get any money back if you are not satisfied (even if you've waited for months for furniture that he promises to arrive in 8-10 weeks). I have no idea how this store is still in business. I can't stress this enough: don't be fooled/enchanted by the beautiful goods on the showroom floor. Unless you're only going to buy goods off the floor and take them home with you that day, shop somewhere else! The owner, Tim Gregory, is a dishonest man who will make your shopping experience horribly unpleasant. I rarely write reviews but that is how strongly I feel about my experience at this store!
Also, check out the store's rating with that famous organization that is abbreviated by three b's (this website blocks me from spelling it out. If I could, I would AND I'd provide the link to this store's rating). The Gallery of Belle Meade's rating is an F, with multiple unresolved or unsatisfactorily resolved complaints.
Finally, I just did an extensive google search on the Gallery of Belle Meade, which showed it is also known as ""Colonial Investments"" at the exact same address (on Richard Jones Road) as the Gallery of Belle Meade. Colonial Investments is described as a returned/used furniture seller, which would explain all of the issues I had with this merchant and many of the issues described in other negative reviews. If this is in fact a used/returned furniture seller, the owner should just say that so that customers can make their own informed decision about whether or not they want to buy goods there. Again, though, that would require the owner to be honest, which he does not appear able to be.
Pros: Zero...the owner's dishonesty trumps any pros!
Cons: Dishonest owner, failure to deliver goods, holding deposits