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Crossroads Pet Professionals - 23 Reviews - 7115 Crossroads Blvd, Brentwood, TN - Specialty Animal Services Reviews - Phone (615) 724-9505

Crossroads Pet Professionals

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7115 Crossroads Blvd
Brentwood, TN 37027
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(615) 724-9505
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Crossroads Pet Professionals - Brentwood, TN
Crossroads Pet Professionals - Brentwood, TN
Crossroads Pet Professionals - Brentwood, TN
Crossroads Pet Professionals - Brentwood, TN
Crossroads Pet Professionals - Brentwood, TN
Crossroads Pet Professionals - Brentwood, TN
Crossroads Pet Professionals - Brentwood, TN
Crossroads Pet Professionals - Brentwood, TN
Crossroads Pet Professionals - Brentwood, TN
Crossroads Pet Professionals - Brentwood, TN
Crossroads Pet Professionals - Brentwood, TN
Crossroads Pet Professionals - Brentwood, TN

Reviews

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( 7 )

Best

I have a very aggreesive dog and their handlers are ideal in grooming her. My dog is very clingy to me. In the past we have been kicked out of Petsmart because my dog would not th...

Worst

When I picked my dog up from being groomed at Crossroads , I was surprised that she didn't come bouncing over , but waited for me to pick her up in my arms to go. I noticed that h...

Editorial review from Citysearch 7/20/2013

Such a caring and loving group there. The veterinary staff cared for my cat like it was their own throughout a difficult illness. In other instances, the office and boarding staff worked seamlessly together to make sure my cats (who are not all that friendly at the vet, mind you) were as comfortable as possible while I was away. What sets this place apart is that it is able to operate with a very strong professional ethic while at the same maintaining a familiarity that comes from really caring about the animals and their owners. \r \r TIP: You can call and check up on your dog/cat while boarding. They will check and tell you exactly what he/she is doing today and if they have made any new friends. :) more

Editorial review from Citysearch 9/28/2012

Fabulous care for my special needs pomeranian. The staff treats him like a rock star every day-lol's Their daycare is a life saver since I work long hours-I don't have to worry about him being alone all day and in case there is a medical emergency I know he is being monitored and in excellent hands-what a relief! Their groomer is wonderful, too! My dog looks forward to going to Crossroads every day:) Give them a try-you will be glad you did! more

wasn't dazzled 8/8/2009

i wasn't amazed by the staff there. it was an average experience. more

wasn't dazzled 8/8/2009

i wasn't amazed by the staff there. it was an average experience. more

Scary experience 8/7/2009

When I picked my dog up from being groomed at Crossroads , I was surprised that she didn't come bouncing over , but waited for me to pick her up in my arms to go. I noticed that her cut wasn't too snazzy, and on closer inspection I saw that there were 4 pretty good nicks on her body, legs,and abdomen, and when I put her on the ground to walk out , she hesitated to put weight on her rear leg. Pros: nice piece of real estate Cons: too many to list more

A really good facility 8/7/2009

The staff are sincerely interested in the dogs, and my dog is so excited to go back with the handler when I take her in the morning ... she doesn't look back !! Pros: veterinarian and excellent dog day care in one more

Great day care 8/1/2009

You can really tell that the employees working with the animals love what they do - Pros: "Dog Handlers" are wonderful more

home away from home 7/29/2009

My dog is SO excited to go to daycare at Crossroads . The staff is very devoted to taking care of the dogs , and my dog cannot get enough of them! Pros: the staff is really great - more

home away from home 7/29/2009

My dog is SO excited to go to daycare at Crossroads . The staff is very devoted to taking care of the dogs , and my dog cannot get enough of them! Pros: the staff is really great - more

Grooming my Aggressive Toy Poodle 12/15/2008

I have a very aggreesive dog and their handlers are ideal in grooming her. My dog is very clingy to me. In the past we have been kicked out of Petsmart because my dog would not them touch her. Crossroads has a happy customer for life! Pros: Staff, products, Clean facility Cons: None more

Grooming my Aggressive Toy Poodle 12/15/2008

I have a very aggreesive dog and their handlers are ideal in grooming her. My dog is very clingy to me. In the past we have been kicked out of Petsmart because my dog would not them touch her. Crossroads has a happy customer for life! Pros: Staff, products, Clean facility Cons: None more

Great facility, great staff, highly recommend Crossroads! 8/8/2008

I am a new customer to Crossroads. I am very impressed with their boarding facilities and vet care. After my Mother died, I had to board her cats as I could not take them. The wonderful staff took care of them, played with them, and helped me find a great home for them both. A couple of weeks later, I needed to take a trip out of town and used them to board my two Westies - one of whom was having allergy problems and losing hair. The vet did an excellent job of diagnosing what was wrong and starting a treatment program which is working wonderfully. They let the dogs have play time (the cats get this too!) which was great - doggie day care! I had the dogs groomed while they were there and this is the best they have looked after a grooming. It is obvious their groomer knows what he/she is doing. I have had them professionally groomed many times and have never really been happy - until now. Pros: Knowledgable and loving staff, great facilities with nice play areas, discount for more than one pet, very communicative while pets being boarded, hours are great for working people!! Cons: Couldn't find any more

Great facility, great staff, highly recommend Crossroads! 8/8/2008

I am a new customer to Crossroads. I am very impressed with their boarding facilities and vet care. After my Mother died, I had to board her cats as I could not take them. The wonderful staff took care of them, played with them, and helped me find a great home for them both. A couple of weeks later, I needed to take a trip out of town and used them to board my two Westies - one of whom was having allergy problems and losing hair. The vet did an excellent job of diagnosing what was wrong and starting a treatment program which is working wonderfully. They let the dogs have play time (the cats get this too!) which was great - doggie day care! I had the dogs groomed while they were there and this is the best they have looked after a grooming. It is obvious their groomer knows what he/she is doing. I have had them professionally groomed many times and have never really been happy - until now. I have NO reservations at all about recommending the boarding facilities which are clean, neat, and look like a fun place to hang out for pets. I also have NO reservations recommending anyone on staff. They are all kind, caring, professionals who quite obviously love animals. Pros: Knowledgable and loving staff, great facilities with nice play areas, discount for more than one pet, very communicative while pets being boarded, hours are great for working people!! Cons: Couldn't find any more

The place to go for Doggie Daycare 8/6/2008

My dog, a Jack Russell Terrier, has a lot of energy so when I moved to Middle TN I was looking for a doggie day care to keep her out of trouble. I tried several different facilities and have been taking her to Crossroads for 2 years now. During this time I have switched my Vet to them, had my dog board with them several times and even had her visit the groomer. I'm completely satisfied with their level of service. Everyone from the dog "sitters", to the vets, to the front desk ladies are friendly and courteous. They all understand that this is my baby and I trust them to make sure she is will taken care of. I would highly recommend any of their services. more

The place to go for Doggie Daycare 8/6/2008

My dog, a Jack Russell Terrier, has a lot of energy so when I moved to Middle TN I was looking for a doggie day care to keep her out of trouble. I tried several different facilities and have been taking her to Crossroads for 2 years now. During this time I have switched my Vet to them, had my dog board with them several times and even had her visit the groomer. I'm completely satisfied with their level of service. Everyone from the dog "sitters", to the vets, to the front desk ladies are friendly and courteous. They all understand that this is my baby and I trust them to make sure she is will taken care of. I would highly recommend any of their services. more

Home Away From Home 3/15/2008

We have been with Crossroads for about 5 years now. Originally, I took both my Boxers there for vet care and occasional boarding. In January 2006 we suffered a house fire, and the dogs needed someplace to stay while I sorted things out. They basically lived at Crossroads for an entire month, and it became their home away from home, and I was able to visit with them daily. Once in our new home, we have continued our relationship with our extended family at Crossroads. Last year it was necessary to euthanize the older dog, and having been through the experience several times before, I have to tell you the staff made this the absolute Best experience under the circumstances for us. I am a healthcare professional and have had dogs all my life, and I do not hesitate to recommend Crossroad's services. Best Regards, Sydney's Mom Pros: Pets are well treated. more

Home Away From Home 3/15/2008

We have been with Crossroads for about 5 years now. Originally, I took both my Boxers there for vet care and occasional boarding. In January 2006 we suffered a house fire, and the dogs needed someplace to stay while I sorted things out. They basically lived at Crossroads for an entire month, and it became their home away from home, and I was able to visit with them daily. Once in our new home, we have continued our relationship with our extended family at Crossroads. Last year it was necessary to euthanize the older dog, and having been through the experience several times before, I have to tell you the staff made this the absolute Best experience under the circumstances for us. I am a healthcare professional and have had dogs all my life, and I do not hesitate to recommend Crossroad's services. Best Regards, Sydney's Mom Pros: Pets are well treated. more

Bad Boarding! 3/30/2007

We recently boarded our dog for a week at Crossroads. In addition to boarding we requested four hours a day of play time and a bath before we picked up the pooch. When we arrived to pick him up we were handed the bedding we had left with him. It reeked and was soaked with urine. When our dog was brought out, he smelled terrible too. In fact it was painful just to ride home with him. Now this isn't some large, dirty dog. He's an 8 lb. miniature dachshund with short hair! He's housebroken and has been crate trained since he was a puppy. To release him in this condition was inexcusable. I sent an email to Crossroads through their website expressing our dissatisfaction but have heard no reply. I probably wouldn't have even posted a negative review if we had simply received an apology from the doctor or staff. Obviously this is not a place I would recommend nor will ever use again. more

Bad Boarding! 3/30/2007

We recently boarded our dog for a week at Crossroads. In addition to boarding we requested four hours a day of play time and a bath before we picked up the pooch. When we arrived to pick him up we were handed the bedding we had left with him. It reeked and was soaked with urine. When our dog was brought out, he smelled terrible too. In fact it was painful just to ride home with him. more

best service 6/6/2006

i had the most wonderful experience at crossroads! Dr Grace and Dr Bruce (relief vet) are so sweet to my animals and loving. They take such good care of me and my animals. I can not imagine someone having a bad experience with either one of these great vets. If you take your animal to an expert in the field (like crossroads) you really should listen to their advice. It is in your 'babies' best interest! Thank you both for always answering my questions with professionalism and honesty. It is refreshing to know that people, other than myself, care just as much for my animals!! Thank you!! Pros: friendly, loving, helpful more
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Owner Message

  • Veterinary Medicine Pet Boarding Interactive Day Care Grooming Wellness Programs Dentistry In-House Laboratory (for faster test results)

Additional information

  • Hours:

    Sun 4am-5pm, Mon-Fri 7am-7pm, Sat 7am-5pm