Had the 'Bugs & White Dots issue with my Mitsubishi WD65735 DLP TV. Being it was 5 years old, it was way out of warranty. TI supplied a whole bunch of defective DLP chips to Mitsubishi, and they were plagued with the 'Bugs & Dots issue. Calling Mitsubishi, I found they covered a new replacement chip, and they set up Protronice in Mount Pleasant SC with the FREE repair (to me). Their Top Tech Jared called to inform me he was on the way, arrived as scheduled, PROFESSIONALLY replaced the DLP chip in about 25 minutes, and gently vacuumed the insides of the 65" TV. Jared was 100% professional and my entire experience with Protronics was SUPER PROFESSIONAL and Courteous. I highly recommend this company to handle any and all your electronics repair jobs. From start to finish, simply the best service I have had from a company in quite a long time. Call them, you'll be glad you did!