Horrible!!! Don't call them! ""John"" claimed he would fix drier then arrived a week later and said he didn't have part. Proceeded to push off nearly 2 more weeks before promising he had parts and giving appointment. At time of appointment No call, no repair! When called next day he once again began making excuses as to why he wouldn't come that day! When I complained he said""get someone else"" and hung up on me!!! Clearly must feel our repair wasn't valuable enough to warrant good service, wish I'd known before- do yourself a favor and avoid this business!!!!