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Pep Boys - 5 Reviews - 2298 W Ritner St, Philadelphia, PA - Auto Parts Reviews - Phone (215) 336-7180

Pep Boys

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2298 W Ritner St
Philadelphia, PA 19145
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(215) 336-7180
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Reviews

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Best

excellent service from pep boys. i will definitely come once again here

Worst

Brought car in for a flat tire - either repair or replace a tire. Right away they said that it had to be replaced. When it was written up and they had replaced the tire, it conta...

excellent 10/11/2012

excellent service from pep boys. i will definitely come once again here more

Editorial review from Citysearch 10/10/2012

unbelievable service. great keep it up guys more

Bad experience 4/7/2010

Brought car in for a flat tire - either repair or replace a tire. Right away they said that it had to be replaced. When it was written up and they had replaced the tire, it contained 2 charges - for repair and replacement...\r \r Then brought it in for overheating and left for the next day. The car was overheating when I drove one mile, yet they told me that the car does not overheat and there is nothing wrong with it. Told them it would have to be driven to determine that. Then they found what was wrong and promised to repair the same day. When I called them at 6:30 pm, I was told that it will be done. I took my infant son and went there. Not ready yet, but will be before closing. Then right before closing they told me that they will not have it afterall. Now I have to get home in dark without a car with an infant through a bad area. Great! Cons: charge for service not needed, lie about when will be done more

Poor work and and horrible service 3/6/2007

First, I had been bringing my cars to this Pep Boys for about 2 years and and in addition to a major lack of respect especially from Victor the service manager, they also are not very careful. Last December I brought my car to have an oil change and not only did they not replace the oil cap but also forgot to replace the oil drain plug. Luckily, my father noticed oil leaking from my car not long after and when I opened the hood I discovered oil all over my engine. When a brought the car to a true auto mechanic he also noted the missing oil drain plug. My car seems to be fine but I just can't be sure how much damage was done. Needless to say I will never bring car to this Pep Boys again. more

Pep Boys 6/22/2006

This location is wonderful. The staff here is very available to help if you can't find what your looking for. They are very quick with oil changes, and fluid checks. PROS: nice people CONS: more

Pep Boys 11/2/2005

Everytime I come to this location, everything goes very smoothly for the most part. The staff is knowledeable and I always feel as though I am not getting ripped off. I would definitly recommend this location to anyone looking for oil changes or car repair work done! more
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Owner Message

  • Pep Boys Philadelphia retail and service location offering a wide range of car parts and accessories, from brakes to electronics and car care, as well as auto repair and services, including oil changes and tires.

Editorial

  • Offers everything from shocks to XM radios. Auto service includes engine tune-up, wheel alignment and brake maintenance.

  • 7/29/2008 Provided by Citysearch

Additional information

  • Payments:

    Visa, Discover, Master Card, American Express
  • Neighborhoods:

    South Philadelphia West, South Philadelphia