I crashed my car Saturday. This is my story about Vince's office.
Vince has been my agent for about 8 years now. I met him when I was buying a home. He now carries it all for me - home, life, car. I also referred him to a few friends.
Vince has provided the most personalized Insurance service I've ever dealt with in my life.
Everyone pays for insurance and wonders what they're getting for it.
On the day to day stuff, he saves me money, and once, called me just to offer me a lower rate. A LOWER rate! Proactively!
Now, on to what we care about - when you're in an accident.
I crashed my car Saturday, which led me to write this. The first call I made was to 911, then to Vince. When he called me back, he proceeded to negotiate a deal for me with the collision center, handling every step. He got me the rental car - all lined up, and is now negotiating with the at fault driver's insurance company.
I guess my point is, I'm not a number to Vince, and would heavily recommend him to anyone. My assumption is that whomever is writing the negative reviews has some personal vendetta, or maybe flexing internet muscles. I'm a real customer, with real support from Vince. If the rest of the insurance business held your hand like Vince does, the industry wouldn't have a bad wrap. Over and out.