Awful. You can't even tell you had your haircut when you leave. On top of that they are very high priced, (they charge you for a ""comb-through"" of color!) Their color is awful, looks drab and brassy and they don't deliver the shade (or anything close to it) that they promise. I could have dyed my own hair for 1/10th the price and it would have looked better.
Cons: talent, service, cleanliness, pricing