I had work done at the Street Road Bensalem PA. Pep Boys on Sept.20th and wanted to comment on the Service Manager on duty that day. His name was Martin Roberts and I wanted to let Pep Boys know that he is an asset to the company. His attitude was awesome to all who came to the counter. I was a Customer Service Supervisor for Merrill Lynch in a Call Center for 6 yrs and was impressed by his friendliness and attention to each customer that approached the desk. I do go to that location for car maintenance whenever needed. Mr. Roberts was extremely helpful and pleasant to deal with and deserves recognition for a Job Well Done. When you are on the frontline of the dept. it is the first impression that can change the way a person feels about coming back to do business with the company. Congratulations to Mr. Martin Roberts for a great expierence.