The service has always been slow but today was ridiculous. A server took my order, gave me a napkin, water and then disappeared, apparently along with my order. I had to get up and ask a girl behind the counter to check my order as it had been 15 mins and mind you the place was dead. At the 25 min mark and still no salad I got up to leave, I was told my food was coming. I was no longer in the mood. With all that waiting I had a chance to really check this place out. Dirty, cluttered, no customer service, clueless waitstaff, and thats just front of house. I can only guess how bad the kitchen is. As a small business owner in the pearl, I'm amazed this place is still open. For me third times the charm, I'm never going back.