I last shopped at this store in January '07. The guy who helped me was possibly the most helpful 'adult' clerk I've ever had.
I'm a long term Fantasy customer (though not at this store) and decided to check out this store because I've never been in it before. Compared to the other Fantasies I've visited it is very well lit, very clean, and the store has a friendly "aura" about it. The toy/video selection isn't anything to write home about (more than some of their stores, less than others), but they have a good selection compared to the other companies in the general area. I also find it nice when people greet you without it feeling like they're trying to push you into buying stuff as soon as you walk in the door.
I dealt with two clerks while in the store. Thew lady that helped me was clearly knowledgeable, it just felt like she had something else on her mind the whole time... like I wasn't very high on her priority list. The guy that helped me treated me with respect and made me feel completely at ease.
This positive recommendation aside I still have the new reservations about the company that I illicited in the review of the store on Sandy Blvd. Upper-management seems to be changing things for this company.
Pros: staff, ambiance
Cons: management, smaller selection