When my mother and I went to find ""the dress"", we ended up going with the first one I tried on. A staff member there actually found it for us and made me feel very special. We loved THAT experience and the dress was perfect.
Unfortunately, every visit after the fact (and lack of communication since) has been awful. :( The staff members ignore you after you've made your purchase.
I went in to try on my dress for my bridesmaids and had to fight for help. Also, I was told I could have a decent sized swatch to take with me (not the tiny one the initially gave me). This information was false. I drove to the Reading location (as directed) only to find out that they would not supply me with one. They were extremely nasty and this hadn't been the first time, so you'd better believe I'd finally had it and got nasty back. After that, they were qucik to at least HELP ME when going in to try on my dress again. This ""helper"", mind you, was the same woman who'd found my dress, and who I had seen multiple visits since. She was never the way she had been at our initial appointment again. Their attitude after your purchase quickly changed to ""the hell with you"". Sad, but true.
Furthermore, I was told my dress would arrive some time ago: No call, no contact - Whatsoever. Thank goodness I still was able to find that beautiful dress with the limited help I received... let's just hope it comes in before our wedding day. :(
Explore other options... this particular time in your life should be stress free and memorable, for all of the right reasons. Judging by my experience, Wendy's Cincinnati Bride won't make that happen.