I took my taxes there on January 17, post dated a check to 2/1/11. On January 24th, I called and spoke to Nate and told him to hold off, I was getting more things in that needed to be added adn don't deposit the check. Told me not to worry about. Then on the 22, I checked my bank and they deposited the check. I called, told them I never authorized them to submit my taxes or deposit the check. Asked to speak to owner. Dennis returned my call, very rude, unprofessional, basically called me a liar about my check. When Nate did my taxes, he sat down with me for five minutes, max, never asked me any questions, and said your taxes are done. Not professional at all. Don't go there, they are a rip off!!!