Horrible experience. With the exception of Meg at the desk, the staff we encountered were incredibly rude and unprofessional.... particularly vet assistant, Bobby and older woman with short dark hair at desk. Dr. Cougar and Dr Kim used to provide great service. Now however there is a High turnover of staff, so never see the same vet twice. Also very overpriced and focused more on overcharging for unneccessary procedures than for actually providing good veterinary care. A Few years ago my Havaneese almost died from the vaccination she was given at High Peaks. Go elsewhere.