Bought (2) kayaks during their Outdoor Sales Event (middle of summer). Had a great buying experience. Great service for the most part except after the sale when I had to install the kayak racks and load the kayaks myself. There may be a liability reason as to why they don't do this so I can understand if that is the case. Anyway, they have a very knowledgeable staff that is brought in for this event. We saved a couple of hundred dollars...highly recommended, especially for this event.
Pros: Great selection
Cons: Staff is sometimes missing-in-action.