I have been going to this doctors for ten years. I have finally decided to change groups. Dr. Clarks office staff are rude! The women who sit at the front counter and take the calls and check in patients are very rude. They treat you like you are an inconvenience to them and their doctor's. Also they take a daily lunch from 12-1 and they turn the phones off, well if you call at 11:45 their phones are already off. If you call back at 1:20 their phones are still off! The doctor's are just as bad. They are so rude everytime they have to see you. They always treat you like you are also a inconvenience to them as well. I had to be squeezed into an apt for an emergency and the doctor who was a woman was so mean to me the entire time! She made me feel like a bother to them, it was the worst feeling ever. The nurses over the phone are just as bad. They treat you like you are dumb and have no idea what you are talking about, when in fact it's your body and know exactly what you are talking about. BUT you wouldn't have to deal the phone nurse if they would make an apt for you when you need it! Also you are always on hold at this office for five minutes! The staff at this practice are just awful!