So you read countless reviews, are referred by service magic and than..disaster. You get somebody from Expert center and they do a absolute shoddy installation job on an over the range microwave which should be the simplest thing in the world and THEY SCREW IT UP. Not only that but when you point it out they tell you that it will cost extra to fix the ""screw up"". Please take my sincere advice, and get somebody else. Its not even a matter of money bcuz they are charging market rates and no less, so really go out and get somebody else from a reputable place like Sears, homedepot, best buy or others for installation and repair so in case something goes wrong, you have some recourse and perhaps a refund. With these guys you will only be looking to pay more at the end of the day.