It was obvious that car was in accident- airbags missing. Got a flat tire while driving normally, changed to the spare. Went directly to tire shop. Was told that spare was not useable, old tire could not be fixed and have to buy a new tire. Called company and was told to come back to the office - I was in NJ, the spare could explode on highway! Employees were obnoxious throughout. Couldnt guarantee that company would pay for tire! How was I supposed to get home? Had no choice but buy new tire at own expense. Got number to submit claim but nobody returns calls! Wasted 2 hrs of my 24 hr car rental getting new tire! And now have to pay over $80 for the tire in addition to full car rental price!!
Pros: Proximity to residenc
Cons: Rude Employees, Cars not upkept, Spare tire unuseable