These people are the absolute worst on earth. The building that I lived in would have been amazing had they not completely run it into the ground. I lived in my apartment for five years and never saw them even once. We had multiple problems (front door of the building broken, water issues, pipe leaks, broken kitchen sink, vermin, etc.) and called them over and over again with no response. Their lackey, Marc Goodman, is the most awful human being I have ever dealt with and he is unresponsive and unprofessional. To make matters worse, they lost my rent checks on multiple occasions and at one point actually brought eviction proceedings against me. This was despite the fact that I called them many times to ask why they had not yet cashed my rent checks. Please do not rent from these people. I plan to report them to the NYC Building Department, Housing Department, and Department of Health, as well as the Better/Business/Bureau, and I suggest everyone else do the same.