i've been to other Baluchi's locations in the city, but this one has to be the worst one so far. the food is good, and i like their curries, but i've never been so insulted after having a meal. first, the waiter took forever to greet us and take our order. it was lunch time so it was kinda busy, but not busy enough for them to totally ignore us for almost 15 minutes. we were patient and just chalked it up to it being busy. when our orders came, i noticed that the waiter got my order wrong. i told him, and after giving me an attitude and trying to tell me i had ordered the dish he brought out and trying to make it look like i was wrong, he finally agreed to change my order. when he brought my order out he slammed the plate on the table and spilled some of it over the table. still, we didn't say anything. finally, after finishing our meal and never getting a refill on water or having our waiter ask us how everything was, i wrote on the receipt that the service is horrible and the waitstaff was rude. when the manager read this and tried to ask me what was wrong, instead of trying to make us feel better and accomadating us, he just defended his waiter. i told him i would never eat there again and tell everyone i know not to go there. whatever happened to the customer being right? or at least trying not to make the customer feel horrible?
Pros: only their curries, but even then it's not worth it
Cons: worst service in the city