Dr. Ramos shouldn't be in the field of medicine. I on behalf of my ill father on a weekend and left a msg with their calling service, I did not state it was an emergency. When Dr. Ramos called back, she not only started the call rudely, she asked me to please stop wasting her time. She was condescending and spoke to me as if I were a child. I apologized and stated I did not state it was an emergency but instead wanted to know if she could call in the prescription to my father's pharmacy. She went on to tell me she left a voicemail she can only be reached during working hours and why I was calling her? Aside from this, I was getting over the flu, had an ear infection and all she said was ""hello hello HELLO, can you hear me, why don't you answer me when I speak to you?"" Is that the attitude of a ""professional"" in the medical field? I did not know calling in for her patient's prescription for a serious infection was a ""waste of time"". She will never be referred by me or my father and what an embarrassment to our latino community.