Two prior reviews have it exactly right. They ruin your clothes and tell you it's your own fault. They refuse to fix what they've screwed up or to give refunds. The owner pretends to be a tailor. He's just a guy with a needle and thread. I brought in a $200 pair of Theory pants to be hemmed. I don't know if they shrunk the pants or shortened too much. But the pants were ruined. Go up the block to Midway Cleaners and deal with professionals.
Cons: too numerous to mention