I don't live in the neighborhood but I work long hours there, and it is great to be able to get the specialty foods I feed my pets when I know I can't get to the store in my neighborhood. This place has a great selection of premium pet foods at competetive prices, and they deliver. I don't know what the first reviewer is talking about -- I have never had any trouble communicating with anyone at the store, but I guess some people have trouble with accents or something. It is hard to find a place to shop for pet supplies that is not a big chain and that carries the better brands, and this store has almost all of them. Yes, it's small, but with Manhattan real estate I expect that of an independent pet store. Also, this is one of the only places in the city that sells Pill Pockets!
Pros: Great selection of specialty items
Cons: Prices aren't any cheaper.