I bought a sofa through this store and it was the worst experience ever. the stuff is gorgeous but there is no-one at the wheel. the drawings took forever, then were wrong, then were wrong many more times, then weeks would pass and I'd find out that the project was held up on some ridiculous paperwork no one told me I needed. they make it as difficult as possible for you to pay. then because of their mistake you have to do the payment paperwork again, adjusting for, like $50 on a huge order. (why can't they just add the fee to your card? no idea!) they give you a fabric swatch the size of a postage stamp. etc. etc.