My unfortunate Pianos experience began with a trip to their grimey ladies' room. Not only was it missing a toilet seat, there was pee and blood all over the floor. I never judge a dive bar by its bathroom so I decided to stay. Little did I know, the off-putting ladies' room would set the tone for the rest of my night at Pianos--appalling... x10.
I signed up for karaoke and a stocky dude with long curly hair (spitting image of Hurley from LOST) tacked my slip of paper onto a bulletin board full of people waiting to sing, which is understandable. Drunk people like to sing. An hour later, I asked ""Hurley"" how many more people were ahead of me. He was reluctant to let me see the bulletin board and kept pushing me away from his iPod, which he referred to as his ""equipment."" When I finally caught a glimpse of the board, I realized I hadn't moved. ""Hurley"" rolled his eyes and said he'd bump me up, so I stayed another hour, spending over $100 at the bar with my cousin. After realizing ""Hurley"" wasn't sticking to the lineup but letting the same people on stage over and over, I walked back over and tipped him $4. He told to ""calm down"" because I had less than a half hour left, then called someone else up on stage. Oh, and once again I was standing too close to his ""equipment."" At that point, I'd had enough. I reached into his tip jar and took back the $4 I had tipped him and walked out.
I soon realized my wallet was gone, which is VERY interesting considering all the reviews about the shady staff at Pianos. I called the bar at 2 am but the manager said he hadn't seen it. The next morning, I saw I'd been sent a Facebook message at 1 am--an hour before I'd called the bar about my wallet--saying they had my wallet, but also had video of me ""stealing money"" from the karaoke guy's tip jar. I immediately called the bar to retrieve my wallet before my flight that day, but was told that they guy who had sent me the message had possession of my wallet and I'd have to speak with him to get it back. I was forced to reschedule my flight, and I still haven't gotten my wallet back. During an irritating phone call with the guy who messaged me--presumably the owner--I was threatened to have the police called on me if I didn't apologize and hand over $20. I decided to forget about the whole thing and go home. Honestly, I'd rather cancel my credit cards and get a new wallet than deal with pompous hipsters who accuse me of stealing and talk down to me because I'm not part of their little clique.
Pros: bartender was a nice guy
Cons: staff is terribly rude, shady, and condescending; bathrooms