I want to thank each one at Certified Movers for the time you spent responding to my inquiry, the very prompt response that I received and the excellent service that I received. They accommodated the two pickup locations and handle the piano move with experience. I kind of favored Certified Movers since I have seen them cruising on the highway. When they contacted me for the move, it gave me a feeling of familiarity. In the end my husband read all correspondence with other moving companies and chooses Certified Movers . The tipping point was their web site chart of sample moves with personal email addresses for references. I had chosen a random listing which was similar to our move, DC to VA, MD and emailed that address actually not thinking I would hear back from that person. Not only did I get a prompt reply, but an unscripted endorsement. This is what nudged my husband to pick Certified Movers from very comparable bids. Additionally, even though I had said there was no urgency for a fixed date for the move, they came the following weekend. That amazed me. I had assumed a small load would be at the bottom of the attention scale. Regardless of the date chosen, this was an extra hint at customer focused service.