I joined this gym because of the amazing features: a great pool, steam rooms, a sauna, a jacuzzi, lots of equipment, a store, and a juice bar. On the busy moments, it's near impossible to get the machine you want, but there is still plenty of other things to do. I rate my experience as average. When I began my membership, I LOVED this gym, but as time progressed, problems soon developed. On two occasions, the gym did not have any shower towels, and they weren't even closed to closing! The women who clean the locker rooms are also rude. One followed me around and told me to stop dripping water even though the shower room floors were already wet, and another time, one woman entered the shower stall I was in to tell me to go into another shower because she needed to clean my stall. AWKWARD! The place was also a lot cleaner when I started the gym in January, but it's progressively worse and has developed a rank body odor smell. Next, I had one personal training session with Oliver, and it was really awkward. He knows what he's talking about but he had really weird social skills. I NEVER WANTED TO WORK WITH HIM AGAIN! Lastly, they cut many of the classes, and this seems absurd considering bathing suit season is coming up!
Overall, this gym is OKAY but if I could, I would've joined somewhere else.
Pros: lots of equipment, sauna, steam rooms, toiletries provided, nice features
Cons: weird encounters with staff members, rank smell, lack of towels