Went to get an appraisal and resize !) They did not meet their promised delivery date 2) My solitaire and ring guard did not fit together when they were done. 3) Lady jeweler was abrasive, at best, about my concerns. 4) Two diamonds are now loose 5) Was told that if I did not put a second name on the appraisals the "state" would get my jewelry. (so much for wills and trusts?) Been to a number of jewelers ... never had a problem before ... this was a sad shock.
Cons: rude, untimely, poor workmanship