Called them. Sounded like some guy answered on a cell phone, but just said hello and didn't say the company name.
I needed several racks of computer equipment packed and shipped to another location across the country. When I explained what I needed and that I would like to have him meet me at the site where the equipment is at he said "I don't have time to be running all over town."
With that, I told him I'd find someone else to this important and costly move.
Would not recommend them to anyone for any reason.
Cons: Entire experience