The lady that works there is SO rude! First of all, she doesn't even look up to great her customers. She doesn't greet you at all. I had to say hi first for her to even acknowledge me. The rest of my experience there was just as disappointing. The only good thing about the place is that they open your watch for you to get a new battery (most places don't) and their batteries are somewhat cheap. But not enough for me to return.