This is the WORST plumbing company! First, my mom hired them and they broke her toilet and had to install a new one. Then I hired them and they charged me for 2 hours instead of 1 when we had an agreement. Then I discovered, after some time, that they didn't even connect the two dryer vent pieces and for too long the dryer was venting into my laundry room...lint, moisture and all. THEN...when they were supposed to send someone over to fix it (I made the appointment a week in advance), they FORGOT to send them!! Way to try to keep a customer, Martel.