This place has the worst customer service. They called when my for some doors was supposedly in, but they didn't bother to check anything but the paperwork to determine whether they had the right order. So I took a day off from work to install the doors. When I arrived (a 40 minute drive) they had the wrong sized doors. The guy there at the time acted like a know-nothing and said I'd have to talk to someone during the week. I left a message to have someone call me, but no one ever did. When I called them two days later, not only did I not even get an apology, the guy basically said that's tough *&$%^ for you. ""We check the paperwork only and have been doing it that way for 40 years."" Well, I have one thing to say to Nick -- Maybe after 40 years, it's time to hang up the cletes. Customers expect more these days than that kind of cavalier attitude and service. I'm giving them one star because the rating system does not allow me to give them less -- My true rating -- Zero stars.
Cons: One big one -- any problem with your order is your problem.