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ARS / Rescue Rooter Durham - 56 Reviews - 5200 Old Chapel Hill Road, Durham, NC - Building Heating & Air Conditioning Contractors Reviews - Phone (919) 493-1407
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ARS / Rescue Rooter Durham

5200 Old Chapel Hill Road
Durham, NC 27707
(919) 493-1407


ARS / Rescue Rooter Durham - Durham, NC


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Very Nice!


I had an appointment between 8-10 am. Alfredo was there at 8:25am. Impressive. He had to repair my 6 yr old downstairs unit and he explained, in detail, what he was doing and how ...

Alfredo Olivio visit May 22, 2017 5/26/2017

I had an appointment between 8-10 am. Alfredo was there at 8:25am. Impressive. He had to repair my 6 yr old downstairs unit and he explained, in detail, what he was doing and how to prevent this from happening again. After that, he inspected my upstairs unit and discovered a problem there. He made a recommendation and sold me a UV light for my upstairs unit. If i have anymore repair work with ARS, I'm going to specifically request Alfredo. more

Judy 4/17/2017

Very Nice! more

Execllent customer service 4/10/2017

Excellent service, easy to schedule, arrived on time, knowledgeable and no pressure just recommendations for additional services. more

Diarri 4/8/2017

Diarri was very prompt and professional. She quickly provided me the documents that I requested and she also followed up to make sure that I had received them. more

Service Tech did a fine job 4/7/2017

Nothing to really complain about. The tech came in, looked my system over, pretty much told me exactly what I already knew (not scamming me on anything). Did the work he could. And we're good. Thanks Very Much!! more

Review for Aaron Johnson 3/13/2017

Aaron Johnson was very kind & knowledgeable about his job. He did a very thorough job while here & was very honest about our furnance & ac. I would like to say that Aaron did an awesome job with eveything. more

Maintenance Review 3/13/2017

Alferedo Olivo did a great job on the maintenance for my AC unit. Also installing the necessary items to make my house safe and clean. Alfredo can come back anytime. more

Technician 3/8/2017

Knowledgeable, friendly, respectful more

Spring tune up 3/6/2017

Great service. more

AC Service 2/24/2017

Alfredo was excellent. more

Very good and professional 2/22/2017

John L #466 did a great job of tuning and inspecting my central air and heating unit. I prefer to have him return as my tech representative. He is very knowlegable and professional. ARS needs to keep this man. Wayne L, Brown - Winston-Salem, NC more

HVAC Tune up! 2/14/2017

The great service started when the service technician, John, called to let me know he was on his way. After arriving, he explained what he would do in a very courteous and respectful manner. I would highly recommend John and I plan on requesting him for my next service call. Very professional! more

Completely Satisfied 2/9/2017

I'm completely satisfied with the service that I get from ARS! Christian is knowledgeable and honest. Debbie always makes sure that you are informed as to the status of your appoinment. As I said, "COMPLETELY SATISFIED"!!! more

good job! 1/27/2017

Fast, professional service. more

Maintenance Review 1/25/2017

Technician Kyle came to my home and checked out an odor I was smelling and he found no issue. We unplugged the heat wrap around the drip pipe which might of heated up and caused the odor and now we will wait to see if odor clears more

Excellent Professional Service 12/29/2016

Bryan Robinson and Aaron (not sure of his last name) and John...they were all professional, knowledgeable and efficient. From the time I made the first phone call to ARS til our new unit was installed, we've had nothing but superior service. I highly recommend ARS/Rescue Rooter/Durham!! Thanks guys! Tamara & John Cleary, Mebane more

Josh Baker & ARS of Durham 12/2/2016

Josh Baker is a great Service Professional with ARS. Always on time, professional, and polite. Great customer service skills and knowledgable. more

Kyle Moore 11/18/2016

A belated thanks to Kyle for simplifying the use of my thermostat. He reprogrammed it so the parts of the schedule I don't use wouldn't keep taking control. Then walked through making changes when I wanted to. He is very friendly and professional, and made my life less frustrating! Thanks Kyle! more

Alfredo is the best! 11/17/2016

Thanks again for Alfredo. Always prompt, professional, and courteous. Provides recommendations but does not pressure. Thanks so much and good luck with your eye surgery. more

Annual Furnace Check up 10/21/2016

Christian from ARS was quite helpful. He explained clearly to me how our furnace was doing, and made several suggestion as to how it could work more efficiently and for longer. He was professional and pleasant, and I am very pleased. more
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Owner Message

  • ARS®/Rescue Rooter® serves Durham, Greensboro and surrounding areas providing exceptional heating and air conditioning services - guaranteed. Our fast and friendly, licensed employees have passed background and drug tests and will treat you and your property with respect. And, we are available 24/7 for all your heating and air conditioning needs.


  • Drain cleaning, service to heating and cooling systems, and plumbing--for both residential and commercial clients.

  • 8/6/2008 Provided by Citysearch

Additional information

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    American Express, Discover, Master Card, Visa, Check, Financing
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